Frequently Asked Questions

What are the office hours?

Monday - Saturday: Stor-it Here+ & Stor-it Here Bonney Lake: 9 AM - 6 PM, Stor-it Here Gig Harbor: 9 AM - 5:30 PM
Sunday: 11:30 AM - 4 PM

What are the access hours?

Daily: 5 AM - 10 PM

Do I have an obligation to store for the long term?

We offer flexible month-to-month lease options, allowing you to store with us for either short or long durations.

How can I settle my storage charges?

You can conveniently pay your storage bill online using a ACH, debit or credit card. Alternatively, inquire with your facility manager about setting up autopay.

What documentation is required for renting a unit?

A valid form of government-issued ID, such as a driver’s license, passport, or state ID, is needed for renting a unit.

What items are prohibited for storage?

We do not allow perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustibles, or liquids to be stored.

What is the meaning of drive-up access?

Drive-up access enables you to park your vehicle directly in front of your storage unit, facilitating easy loading and unloading processes.