Frequently Asked Questions

Where is Stor-it Here?

We have two locations to serve you.
Gig Harbor
2112 36th St
Gig Harbor, WA 98335

Bonney Lake
9902 216th Ave E
Bonney Lake, WA 98391

What are the office hours?
Gig Harbor
Monday - Saturday: 9:00 am - 6:00 pm
Sunday: 11:00 am - 4:00 pm

Bonney Lake
Monday - Saturday: 9:00 am - 6:00 pm
Sunday: 11:00 am - 4:00 pm

What are the access hours?

Gig Harbor
7 Days a week, 5:00 am - 10:00 pm

Bonney Lake
7 Days a week, 5:00 am - 10:00 pm

Am I required to store long-term?

We provide flexible month-to-month lease options, with discounts on long-term storage. Store as long as you need to. We just require a 7-day written notice before you want to cancel.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. We also accept cash or checks. Speak to your facility manager about easy autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID. All vehicles require proof of current registration and insurance.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What does drive-up access mean?

Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.